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Voicemail Pro - Internal Callback

Voicemail Pro - Internal Callback

Voicemail Pro - Internal Callback

(OP)
Hi all,

I am using IP Office R110.4. Do you think the following scenario will be possible using Voicemail Pro programming. The Callback and Out-calling functions are not quite what I need. From what else I've researched it's not possible but maybe I am missing something and that's why I am posting here..

So this is what a client wants:
All sip softphones btw..:
  • User A is in call with User B.
  • User C is calling A, but A doesn't answer.
  • User C presses a button or dials a code and hungs up
  • When A is available, IPO detects that so it calls C, if answer then it calls A and then connects them

RE: Voicemail Pro - Internal Callback

I have always known it as 'Camp On'. Avaya seems to want to call it 'ring back when free' . It is a short code.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: Voicemail Pro - Internal Callback

User C calls A, but BEFORE it covers to voicemail, User C presses the Call Back button that appears on one of the soft keys under the display, and then hangs up. When A becomes available, C rings. When C picks up, A is automatically called.

RE: Voicemail Pro - Internal Callback

I would have to play with it to be sure, but it seems like you should be able to create a menu in the leave action to camp on. But it would be a pain to modify every leave action to a potentially generic mod. I think I would just leave a VM to have them call back. But that's just me . smile

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: Voicemail Pro - Internal Callback

(OP)
Did it with that short code..
Thanks a lot! :)

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