AVAYA Release AVAYA Release gwmyers (TechnicalUser) (OP) 2 Apr 19 16:48 Where do I find the Release that we currently have CM 6.3 G450 S8700 is what i think we have RE: AVAYA Release joe2938 (Programmer) 2 Apr 19 17:00 From asa type list config so RE: AVAYA Release AvayaTier3 (TechnicalUser) 2 Apr 19 17:50 FAQ for release, platform, commands A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh 45 years Bell, AT&T, Lucent, Avaya Tier 3 for 35 years and counting http://bshtele.com RE: AVAYA Release gwmyers (TechnicalUser) (OP) 2 Apr 19 18:19 Thanks for your replies RE: AVAYA Release joe2938 (Programmer) 2 Apr 19 18:21 pink for Avaya tier 3 for great info! RE: AVAYA Release jimbojimbo (Vendor) 5 Apr 19 08:41 From the Web Interface you can get the software information or more easily from the CLI using the 'swversion' command. Depending on where you are at you may have difficulty decoding the patch release 5-digit string to figure out what Service Pack you are on. Lately Avaya has been including the Service Pack in the description. For CM6.3 you may have a base load of either 03.0.124.0 or 03.0.141.0. The 124 load is no longer supported due to litigation resolved during the bankruptcy. The 5 digit patch release level converts to a service pack such as 03.0.141.0-23383 = CM6.3 base load 141 running service pack 220.127.116.11 If the swversion command doesn't provide the service pack info you will need to look at the release notes to figure out where you are. Since 6.3.8 is the lowest release level I would expect anyone to be on you should be at 21588 or higher. As a separate note, custom patches may be more difficult to identify. They don't necessarily align with Service Packs but the 5 digit string will typically fall between a Service Pack string.