User's phone rings only once
User's phone rings only once
(OP)
Hello,
We have Merlin Legend 7.0. When receiving a phone call, one user's phone (MLX-10DP) rings audibly only once. The phone will continue to ring silently thereafter. She thinks this problem started this week (the power went off over the weekend).
I found a post from 2004 describing this same issue, and the solution was to turn off abbreviated ring "(Press Menu > Ext Program > Touch ANY BUTTON > Press LIST FEATURE > More > More > More > Ringing Options > Abreviated Ring > OFF > ENTER > HOME)"
I followed these directions, but abbreviated ring was already set to "off".
Any other suggestions?
Thank you.
We have Merlin Legend 7.0. When receiving a phone call, one user's phone (MLX-10DP) rings audibly only once. The phone will continue to ring silently thereafter. She thinks this problem started this week (the power went off over the weekend).
I found a post from 2004 describing this same issue, and the solution was to turn off abbreviated ring "(Press Menu > Ext Program > Touch ANY BUTTON > Press LIST FEATURE > More > More > More > Ringing Options > Abreviated Ring > OFF > ENTER > HOME)"
I followed these directions, but abbreviated ring was already set to "off".
Any other suggestions?
Thank you.
Talk To Other Members
RE: User's phone rings only once
RE: User's phone rings only once
At the Extension with the Issue, press INTERCOM (SA), then Speaker, Dial *33, then Dial the EXTENSION's Number.
That will forward it back to itself. When you Dial *33, the Display will show "Forward to"
http://merlinmanswebpage.yolasite.com
RE: User's phone rings only once
I initially didn't think that was the issue because the calls weren't being forwarded anywhere, but those instructions fixed the problem.