×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

HiPath 3750 IVML8

HiPath 3750 IVML8

HiPath 3750 IVML8

(OP)
Hi,

Been trying at this for a week or so and all out of ideas; this forum is an absolute wealth of knowledge so hoping somebody will be able to help me out.

The HDD died in our IVM card; I've been able to set up a new drive with a Morphix disc, and functionality such as auto-attendant is now working. I have created mailboxes for all extensions and any extension can dial 500, enter their password and enter their mailbox.

The problem I'm having is that phones are not ringing out to mailbox - they're just ringing forever.

The configuration (as far as I can see) in Manager E is identical to what it was before with the old IVM drive.

Is there any particular setting that I need to check, is it in the IVM maintenance etc?

Thanks in advance,
Ollie

RE: HiPath 3750 IVML8

Hi.

Check the Call Forwarding via Manager:

Dialed Extension / Second Target / Cycle / Forwarding Type / Call Forwarding Table.
The second Target must be configured as an External Destination (with Proper Route = Network Trunk IP-CORNET / S0-CORNET etc.) to the Main system IVM.

Everything else needs to be done in the LCR (Entry for IVM Group number)
Network Provider's method of = Corporate Network
Dial Rule Format = E1A
Furthermore the following Parameters: minimum COS / Access Code and Emergency need to be checked.

The networking trunk route to: Always use DSP at the IVM site to work. Cannot tel if DSP is available for OSBiz S, but only for OSBiz X.
The DSP GW IP in general should be XXX.XXX.XXX.1
The DSP IP address should be other than 192.168.101.
Make sure you have a OCCB1/OCCB3 installed.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close