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EC500 Caller-ID

EC500 Caller-ID

EC500 Caller-ID

We have a user set up with EC500 on an office phone which is programmed to send out the main office telephone number in the public unknown numbering table mapped to the outbound trunk group. When the user's office number is dialed and routes to her cell phone sometimes the caller-ID of the calling party is displayed on her cell phone instead of the office number. The calling party dialed from a Xfinity landline to the office number which routed via EC500 to the users Verizon cell number.

It was my understanding that EC500 never sends the originating calling party number.

Running CM 7.1.3 with the off-pbx configuration set calling number style as network. Our service provider is AT&T on an IP Flex BVoIP circuit.


RE: EC500 Caller-ID

check the off-pbx-telephone configuration-set.

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