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Problem Getting from Word-Document Link to the Linked Website

Problem Getting from Word-Document Link to the Linked Website

Problem Getting from Word-Document Link to the Linked Website

(OP)
Hello,

In a Word 365 document on her Windows 10 desktop PC, My wife has placed a hyperlink to a website. When she clicks on the link, she gets the following message:



On the other hand, if she opens the link directly from Google Chrome, it works (i.e., there is no advisory message).

She has gone to a site that tells her the status of Google Chrome, and it says her browser is up to date.

Interestingly, when on my computer I click on that link in that Word document, it goes to the website as it should instead of showing the advisory message my wife receives. Our PCs are very similar, running Windows 10 and using Word 365.

Any thoughts?
Bill

RE: Problem Getting from Word-Document Link to the Linked Website

You would have to double check that your default browser is Chrome for opening that exact html extension. Odds are it isn't trying to open in Chrome when you click on the shortcut.

Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.

RE: Problem Getting from Word-Document Link to the Linked Website

Can you show the text that you have written on the doc?

RE: Problem Getting from Word-Document Link to the Linked Website

I'm with DrB0b - sounds like wrong browser is being launched.

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