Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

SMGR R8.0.1 SQLError

SMGR R8.0.1 SQLError

SMGR R8.0.1 SQLError

Hello everyone,

As my last thread mention some error of migration from AURA R6.2 TO R8.0.1, there is an error after migrating the data from the old SMGR to the new one R8.0.1 on editing users in the SMGR , also when clicking view of any user , it show a blank page , is there any of you guys had the same issue ?

RE: SMGR R8.0.1 SQLError

Fighting with SMGR 6.2 is not exactly my cup of tea. Presuming you did a plain old migration - take SMGR 6.2 backup, use the latest migration utility on 8, then I don't know what to tell ya.

If it's a lab and you can afford the time, do it in baby steps. You're not exactly keeping up with the Jones's if you're migrating from 6.2 to 8.0, so don't expect special attention.

I'd reckon they must have figured it out OK from SMGR 6.2-->6.3, so if you can get a 6.3.0 up, migrate to that, get up to the end of 6.3 and use that backup to move forward to 8.0.

RE: SMGR R8.0.1 SQLError

unfortunately its not a lab

RE: SMGR R8.0.1 SQLError

Then lab it out or open a support case?

In your shoes, my quickest thinking would be making sure SMGR 6.2 was patched as far as it could be, and if it was, use the backup you took, take it to 6.3 in a lab, patch to the end of 6.3, and bring that to 8.0 in a lab, possibly with a CM depending on your errors and see if it can be reproduced.

If you can reproduce it, you know you need Avaya's help, and you've already got a sandbox they don't need to be afraid of breaking too bad.
If you can't reproduce it, you know it's something about 6.2-->8 so you could use that lab SMGR 8 backup and restore to production or argue with Avaya to fix your SMGR R8. Pick the path you think would have the least resistance!

RE: SMGR R8.0.1 SQLError

There are numerous issues when migrating from System Manager versions which originally went in below 6.3. I would open a Service Request with Avaya. There is most likely an issue with the migrated data.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close