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SX 200AX need to set up LS to Auto Attendant

SX 200AX need to set up LS to Auto Attendant

SX 200AX need to set up LS to Auto Attendant

(OP)
Im Having trouble getting my Non-Dial in loopStart to point to my AA I think I did correctly VM box 1 set to menu , then I have (0) going to LDN for outside calls 181 , (1) im trying to set up to transfer to reservation 9,1800-#######.
my first issue is im not sure what needs set up in COS COR, and how to point the non dial in trucks to the vm box 1
so if someone has the prefered way to set this up or best way to do this Iam all ears. assume I know only enough to follow your example as best as you lay it out. we dont do these very often and of the 5 i have done , this is a first time for this request. thanks in advanced. Manual and training docs are a little obscure in this or my brain is..

RE: SX 200AX need to set up LS to Auto Attendant

In the non dial-in trunks form, you set the answer points (Day, Night1, Night2) to your voice mail hunt group pilot number.

RE: SX 200AX need to set up LS to Auto Attendant

Actually, what method did you use to program your auto attendant? Are you using the MLAA (multi-level auto attendant) or did you create an auto attendant hunt group?

RE: SX 200AX need to set up LS to Auto Attendant

To transfer to the PSTN you have to program a target extension forwarded on RNA to either a speed dial index or the actual PSTN number

I suppose you're entitled to your opinion, I'm just not going to suppose very hard.

RE: SX 200AX need to set up LS to Auto Attendant

Quote:

To transfer to the PSTN you have to program a target extension forwarded on RNA to either a speed dial index or the actual PSTN number

Think it can be forwarded always. On the 200 to forward an extension external you need to either use a speed dial or at set can forward to a programmed button on itself. ou also need to make sure the cos allows trunk to trunk and device inter connect is set up to allow the connection and it is allowed in form 4

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