Inbound Caller ID - Display Name & Number Simultaneously on 1140E Sets
Inbound CID is working fine, however, it seems that the phone will only display the CID Name and I have to dial feature code 811 while the call is ringing to get additional CID information. I understand with the Norstar digital sets that they are a single line display, so in that case it makes sense. However, I'm wondering if there is any way to configure the 1140E to display both the CID name and number at the same time?
Target Lines & Line Appearances
In order to get inbound calling to work, I configured target lines to match the appropriate called digit patter to DN (in my case it's a 1:1 digit pattern to DN, so the Pub. Received # = DN). This works great, but no CID information is passed to the handset (I see it in BCM Monitor though). Instead, the set displays "LineXXX to prime". I discovered that in order to pass CID to the set, I needed to add the respective DN to the "Assigned DNs" of the Target Line. However, this then consumes one of the line appearance softkeys on the phone. And when a second call comes in, there is no CID unless I add a second line appearance for this. Is there any way to get CID to pass to the set without consuming valuable softkeys? It seems like a waste of perfectly good softkeys. Is there a better way to configure this?
I have more questions for y'all, but I'll just start here.
Any input/feedback/criticism is greatly appreciated!