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iOne phone no voice path

thread1812-1793107

iOne phone no voice path

iOne phone no voice path

(OP)
Hello
Our ucx is in development in the cloud. I built the phone via PBX and adjusted the Nortel settings to WebRTC. I am using Chrome for the i-one phone. All is up and I can access the settings and obtain a voice path on some laptops/desktops. Problem is that in several cases we do not get a voice path. All i-one, Microsoft and Chrome speaker and microphone settings are good. Any thoughts on this issue are appreciated. Thanks.

RE: iOne phone no voice path

Chrome's most recent update caused some issues with the client. The InfinityOne client has been updated, contact your system administrator and ask them to perform an update on the UCx.

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