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iOne phone no voice path 1

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UCxNewbie

UCxNewbie

Technical User
Dec 22, 2017
4
US
Hello
Our ucx is in development in the cloud. I built the phone via PBX and adjusted the Nortel settings to WebRTC. I am using Chrome for the i-one phone. All is up and I can access the settings and obtain a voice path on some laptops/desktops. Problem is that in several cases we do not get a voice path. All i-one, Microsoft and Chrome speaker and microphone settings are good. Any thoughts on this issue are appreciated. Thanks.
 
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Chrome's most recent update caused some issues with the client. The InfinityOne client has been updated, contact your system administrator and ask them to perform an update on the UCx.
 
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