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SIP Call / Private number

SIP Call / Private number

SIP Call / Private number

(OP)
Guys,

Can someone here has an idea on this :

Call center system being in place , both inbound and outbound calls are SIP calls / and caller-id are defined in Session Manager .
Sometimes for outbound calls, clients are complaining that they receive private number, however , this is a random event .
Shall you have an idea , please help.

Thanks !

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