Avayacoolstuff
Technical User
Hi Guys,
For call volume 1100-1200 calls per day, average answer time (2-3 mins), Need to build our infrastructure, need estimates
We do have TFN's ready but need to be provisioned soon, Help me understand in high level what I need to do?
How many PRI's ? Channel capacity ?
How many agents required per day ?
Trunk capacity needed to handle ?
For call volume 1100-1200 calls per day, average answer time (2-3 mins), Need to build our infrastructure, need estimates
We do have TFN's ready but need to be provisioned soon, Help me understand in high level what I need to do?
How many PRI's ? Channel capacity ?
How many agents required per day ?
Trunk capacity needed to handle ?