Had an Exchange server. When it crashed we went to Outlook 365. Configured new profiles. One was a laptop. Did not export the original emails and contacts properly before configuring for 365. Have the old .ost file but cannot open Outlook in the old configuration (old profile) to export properly. Pulled the laptop off the network as Outlook did open locally. Now it says you have to be on a network to use the ost the first time. Any suggestions are greatly appreciated.
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