×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Need Help on SIP infrastructure

Need Help on SIP infrastructure

Need Help on SIP infrastructure

(OP)
Hi Guys,

we are about to onboard almost 350-500 agents stations, we are expecting a call volume per month 45,000, and per day close to 600 calls, I do have the TFN's ready, VDN's and Vectors ready, but before implementation on SIP, I need to understand how to implement this huge call volume on our SIP infrastructure. What are the technical stuff need to be considered, How to do this SIP implementation ? Pros and Cons of implementation? what we need to consider ?

RE: Need Help on SIP infrastructure

That's probably something you want professional help with :)

600 calls/day isn't much. Test everything, every flow, etc. SIP phones? agents on site/remote? Reporting, recording, etc. Just have the most thorough test plan you can whether you set it up yourself or pay someone.

Is this on a PBX that's already in prod? That'll at least be a little easier!

RE: Need Help on SIP infrastructure

Just to clarify CoolStuff you're talking about SIP internally to your network and not running this across SIP Trunks for a carrier?

40 years in Telecom. New to Avaya! smileGo easy.

RE: Need Help on SIP infrastructure

(OP)
Hi @kyle555

These are agents on site and remote, we use Avaya, reporting -CMS and recording nuance, This is on a PBX that already on production.

@avayatech2018 : it's about SIP internal

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close