*DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12
2

Question

*DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12

nLeo (IS/IT--Management)

(OP)

7 Feb 19 13:00

Howdy all!
using this shortcode on a 9640 works as expected...
with or without an Headset plugged in the call is auto connected.

However on the 9508 is not the case:

Added a button with with
Action: Internal Auto Answer
Action Data: FF

So when Headset light is on the phone auto answers...
when light is off is not .. however on the 9640 it does...

any suggeStions?

nLeo (IS/IT--Management) · Answer 1 · 2019-02-08 16:15:24

RE: *DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12

nLeo (IS/IT--Management)

(OP)

8 Feb 19 16:15

anyone?

sizbut (TechnicalUser) · Answer 2 · 2019-02-08 18:09:36

RE: *DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12

sizbut (TechnicalUser) 8 Feb 19 18:09

anyone?

Stuck in a never ending cycle of file copying.

sizbut (TechnicalUser) · Answer 3 · 2019-02-08 18:09:45

RE: *DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12

sizbut (TechnicalUser) 8 Feb 19 18:09

anyone?

Stuck in a never ending cycle of file copying.

sizbut (TechnicalUser) · Answer 4 · 2019-02-08 18:10:04

Ferris Beuller?

Stuck in a never ending cycle of file copying.

sizbut (TechnicalUser) · Answer 5 · 2019-02-08 18:32:38

... and absolutely no idea. May have been that way for years.

Stuck in a never ending cycle of file copying.

janni78 (IS/IT--Management) · Answer 6 · 2019-02-08 23:14:37

Don't quite get it, it doesn't work at all on 9508 or just not when there's no headset connected?

"Trying is the first step to failure..." - Homer

intrigrant (Systems Engineer) · Answer 7 · 2019-02-09 08:42:45

For the 9508 it works as designed as it is "Internal Auto Answer" so it may be a bug in the 9640 firmware or a changed setting in the 46xxsettings.txt:
########## AUTO-ANSWER SETTINGS (H.323 ONLY) #############
##
## AUTOANSSTAT specifies the operation of the local auto-answer capability.
## Value Operation
## 0 Auto-answer is disabled (default).
## 1 Auto-answer is always enabled.
## 2 Auto-answer is enabled if the incoming call is on a primary call appearance.
## 3 Auto-answer is always enabled if the user is logged into a call center.
## 4 Auto-answer is enabled if the user is logged into a call center
## and if the incoming call is on a primary call appearance.
## Note: Auto-answer also depends on the value of AUTOANSSTRING (see below).
## Also, if the call server is administered to provide auto-answer capability,
## the call server administration will take precedence over AUTOANSSTAT.
## This parameter is supported by:
## 96x1 H.323 R6.2.2 and later
## SET AUTOANSSTAT 1
##
## AUTOANSSTRING specifies a substring that must appear in the call-associated
## display message for an incoming call if that call is to be auto-answered.
## If the value of AUTOANSSTRING is null, no substring is required.
## The value can contain 0 to 15 characters; the default value is null ("").
## Note: Auto-answer also depends on the value of AUTOANSSTAT (see above).
## This parameter is supported by:
## 96x1 H.323 R6.2.2 and later
## SET AUTOANSSTRING
##
## AUTOANSALERT specifies whether the telephone will audibly alert for auto-answered calls.
## Value Operation
## 0 Auto-answered calls will not alert (default).
## 1 Auto-answered calls will alert.
## This parameter is supported by:
## 96x1 H.323 R6.2.2 and later
## SET AUTOANSALERT 1
##

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*DCP 40000000,0,1,2,0 auto answer for external Calls and 9508 IP500 v2 9.0.12
2