I was recently called to a customer with a 8x24 cabinet that I suspect took a power hit as it was not functioning. I replaced the 8x24 with a MICS s/w 7.1, 2-port fiber cartridge and 2 station mods. On their 8x24 they had 22 T7316e sets and 23 T7100 sets which were moved over to the new system. After reprogramming and getting everything working I found that the time display on the phones would not update. If you momentarily went off hook and then hung up the handset the time would update for that set only, all other phones would not change. I suspected that I may have had a bad motherboard or corruption on that cabinet so I reprogrammed a different cabinet from startup (this time it was a MICS s/w 6.0). After getting this cabinet installed I discovered that all features seem to be functioning properly however the time is frozen on the sets until you use the phone and then it updates to the current time. All other phones do not change unless they are used, which is odd because every phone on the system could display a different time depending on when they were used last.
This morning I restarted the system and the clocks on the phones that I was monitoring updated as usual for about 5 minutes and then they froze. Same thing if I went off hook the time display would update to the current time on that one set but not advance. As I said earlier all other system features are working as expected.
Since we have installed 2 different MICS cabinets with different software levels and they both seem to be acting the same is very bizarre. Has anyone every experienced anything like this or have any suggestions?
This morning I restarted the system and the clocks on the phones that I was monitoring updated as usual for about 5 minutes and then they froze. Same thing if I went off hook the time display would update to the current time on that one set but not advance. As I said earlier all other system features are working as expected.
Since we have installed 2 different MICS cabinets with different software levels and they both seem to be acting the same is very bizarre. Has anyone every experienced anything like this or have any suggestions?
