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Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

thread688-1792140

Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

(OP)
I think auto attendant 2 is picking up sometimes even no lines are assigned to it anymore ( an ex employees voice has been heard a time or two) but i can't duplicate it. I reassigned the lines to auto att 1 using the messaging admin software on a pc. Is this possible?

RE: Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

Is the auto attendant being switched between "open" and "closed" via a button on X10 or x11? If so, check to see if the secondary greeting is the questionable one. smile

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RE: Partner messaging: is it possible auto attendant 2 can pick up sometimes if no lines are assigned

(OP)
Good to know! I will check that. Thanks!

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