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Customizing Avaya CMS r16 Call Profile Daily

Customizing Avaya CMS r16 Call Profile Daily

Customizing Avaya CMS r16 Call Profile Daily

(OP)
Is it possible to customize the "Split/Skill Call Profile Daily" report to allow for multiple skills, multiple dates and multiple sites? I previously received a response from a dhookom but was unable to open the link. I am still trying to accomplish the customization if it's possible.

RE: Customizing Avaya CMS r16 Call Profile Daily

Is this an Access report question? Are there ACCDB or MDB files involved?

Duane
Minnesota
Hook'D on Access
MS Access MVP 2001-2016

RE: Customizing Avaya CMS r16 Call Profile Daily

(OP)
no, its actually using the report writer in CMS

RE: Customizing Avaya CMS r16 Call Profile Daily

This forum is for Access reporting. CMS might have forums for support. I’m not sure what I posted to help you in the past.

Duane
Minnesota
Hook'D on Access
MS Access MVP 2001-2016

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