Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CP600 on OpenScape Business X8

CP600 on OpenScape Business X8

CP600 on OpenScape Business X8

Hello guys,

My company has bought around 10 CP600 phones, and it was discovered that all the phones are SIP.
(V1 R1.7.0 SIP 161129)

So, many of the basic features do not apply,Callback for example (i have also tried to callback a SIP phone from HFA, and it did not work).

So, I am asking for your help to know if it can be done to operate such features, or it will have to be changed to an HFA firmware, and if so the steps for it.

Thank you in advance.

RE: CP600 on OpenScape Business X8

Small problem.... the CP600 wasn't designed for your platform. Per the release notes for the latest SIP software (V1 R5.6.0), it's compatible with OSV V7-V9 and OpenScape 4000 V8 R0.14.0 or later.

Now the HFA release notes (V1 R2.8.0) are a little different. They say OS Business V2 R6 is in Field Trial and it's GA on OpenScape 4000 V8 R2.22.0 or later.

What this means for you is that your mileage may vary. I have some of these phones, because we are migrating from a HiPath 4000 V5 to an OSV V9. On HFA they barely worked at all. On SIP, they are a little more functional, but no feature support. So I won't get full use out of these phones until I migrate them to the OSV platform.

I'd suggest trying the latest versions of the SIP and HFA software and see what works the best. Unfortunately, I think you're going to end up with a barely functional phone.

Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape Xpressions V7, OpenScape Contact Center V8, OpenScape Voice V9

RE: CP600 on OpenScape Business X8

You can switch the CP600 to HFA protocol with your X8 really easily.
Set the DLS IP in the phone to your X8 IP address, then the phone asks for a
terminal number and you put in a system client phone number there.
After that the CP loads the HFA firmware, restarts and connects as HFA phone to your X8.

This procedure works since the 35 eco.

RE: CP600 on OpenScape Business X8

LoPath: will try your advice. Thank you.

xs650: Great! Thank you.

RE: CP600 on OpenScape Business X8

Can you tell me how can I download the latest firmware (V1 R2.8.0)?

RE: CP600 on OpenScape Business X8

Great! Thank you.

RE: CP600 on OpenScape Business X8

Hello guys,
Now and I have got an HFA firmware, CP600_E__HFA_V1_R3_9_0
I managed to install it on my CP600, but it does not has a telephone functionality; no dial tone, cannot be called from other subscribers, etc.

Is this what @LoPath was talking about? and if not, what can be done?
I have checked the configuration more than once, and i cannot find the problem.
One thing i have noticed, device type of the CP600m is optiPoint 410 Standard.

RE: CP600 on OpenScape Business X8

Check again for newer firmware on the Tonido site - new ones have been uploaded there.

You may have to read the release notes also to see how to update the phones, maybe there is an 'intermediate' version that has to be put on first.

RE: CP600 on OpenScape Business X8

Are you sure you have CP600E or just CP600?
And which version of OpenScape Business you're currently running?

In the release notes for FixRelease V1 R3.10.0 I see:
OpenScape Business V2 R5.0.0_591 or later (No Support of CP600E): GA
OpenScape Business V2 R6.2.0_29 or later: EEQA

So, CP600 (HFA) should be supported, CP600E is pilot use only.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close