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Make a call from the IPOCC voicemail

Make a call from the IPOCC voicemail

Make a call from the IPOCC voicemail

(OP)
Hi:

have the following IVR (attached file), which is called from VM-CC_Play_repeat_delete, by pressing option 4 (new item), make the call to the number that left the message, but once the call is made, a call appears with unknown number in the abandoned calls of the agent. Does anyone know how this problem can be solved?

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