×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Access code 9 is stop working

Access code 9 is stop working

Access code 9 is stop working

(OP)
Dear friends
since morning we are getting is issue that our user did not get access 9 when they press 9 to get out side number but it is going to operator 0 please help me to solve this issue
however we are using Meridian 61C PBX



Thanks and Regards
SRF

RE: Access code 9 is stop working

Print off the extension TN details and post it here please. It might be that the CLS CCSA is active or that Pre Translation is enabled and that "9" is pointed to the Operator.

CCSA is usually used in Hotel enviroments, but it's purpose is to prevent unwanted calls from rooms that aren't in use.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.myfreesites.net
linkedin

RE: Access code 9 is stop working

Also check the TGB keys on the console if you have one

RE: Access code 9 is stop working

or if 9 is no longer configured then in INT_DATA the calls to vacant number (CTVN) is set to ATN. Try printing DNB for 9 see if it is configured, also you may/may not be using Number Zones on later releases (LD 117 and prt numz).

RE: Access code 9 is stop working

(OP)
Hi Firebird Scrambler,
yes you are right our console's CCSA is active and by mistake it is enable that button while she is cleaning the console
however soon i will disable CCSA so in future we will not get that problem again
Thanks you very very much for that.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close