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One voicemail for a whole team?

One voicemail for a whole team?

One voicemail for a whole team?

(OP)
Hi,

I'm sure I used to know this but I can't recall how to setup a group of phones so that out of hours all the messages end up on a single callpilot VM.

It's something as simple as adding all the phones to the same Callpilot VM mailbox isn't it? That way all the messages are in the same mailbox and can be accessed by anyone with the details.

Thanks,

RE: One voicemail for a whole team?

Correct. Forward no answer all the phones to Call Pilot and then add those extensions in as Extension DN's in the Call Pilot

RE: One voicemail for a whole team?

(OP)
Thank you. I had to do it a couple of years ago but wasn't sure I'd remembered right.

RE: One voicemail for a whole team?

obvious limitation is only 8 extensions per mail box. Other way is forward them all to a callpilot application that express messages the mailbox, then give the users RMWK so they can see when something is in the MB, also can still light the MWK on 8 phones with the mailbox settings. Just a thought if you needed it for quite a few users.

RE: One voicemail for a whole team?

(OP)
Thanks Bignose, I didn't know of that limitation.

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