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Automatic Log in to Agent Group 1

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Joledur09

Joledur09

Programmer
Jan 29, 2018
11
CA
Hi,

There is a way to dont get log in automaticaly when accessing WebUI? For exemple: A supervisor that dont want to take calls but need the possibility to do it as a backup of agents.

Thanks
 
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If you are using profiles it's under the profile Privileges, otherwise it's on the agents.

Privileges needs to be User-Defined, the templates have this enabled and it can't be changed.

"Trying is the first step to failure..." - Homer
 
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