Automatic Log in to Agent Group
Automatic Log in to Agent Group
(OP)
Hi,
There is a way to dont get log in automaticaly when accessing WebUI? For exemple: A supervisor that dont want to take calls but need the possibility to do it as a backup of agents.
Thanks
There is a way to dont get log in automaticaly when accessing WebUI? For exemple: A supervisor that dont want to take calls but need the possibility to do it as a backup of agents.
Thanks
RE: Automatic Log in to Agent Group
Privileges needs to be User-Defined, the templates have this enabled and it can't be changed.
"Trying is the first step to failure..." - Homer