Lost Caller ID name ...
Lost Caller ID name ...
(OP)
Hi everyone: We seem to have lost our Caller ID name information being displayed on our 1230 IP phone sets. Now, we're only getting the number. If you do F811, it will toggle to the name, but we were getting name and number at one point. We did change some of the peer information in the trunk settings - not sure if that would have messed something up. We get caller ID info from OpenCNAM and we have a pro/tiered account with the plus service.
Is there a way we can change the order of the Caller ID and display the name instead of the number?
Thanks for the help!
Is there a way we can change the order of the Caller ID and display the name instead of the number?
Thanks for the help!
RE: Lost Caller ID name ...
There is no defined order in which the name and number is shown. When F811 is used, the system remembers the last displayed data (number of name) and for the next call displays that data. Therefore, if you want to see the name for the next call, make sure you selected the name (using F811) for your current call.
RE: Lost Caller ID name ...