AWFOS call recording with IPOCC variables
AWFOS call recording with IPOCC variables
(OP)
Hi,
is it possible to push data from IPOCC variables to the WFOS recordings? (eg an IPOCC variable with some session specific data, attach to the affected recorded call’s meta data)?
i found something similar in the WFOS deployment guide (attached, page 21), business call variables:

Thanks.
is it possible to push data from IPOCC variables to the WFOS recordings? (eg an IPOCC variable with some session specific data, attach to the affected recorded call’s meta data)?
i found something similar in the WFOS deployment guide (attached, page 21), business call variables:

Thanks.