We have a customer that has Media Manager configured and working.
All users are configured under self administration for Media Manager - replay own recordings.
A customer assumed this would mean that when the username on an extension is updated - so effectively a new self administration login - the recordings would then only be those made since that user was renamed, but it shows all calls by that extension number regardless of the name of the user.
I can only assume this is how Avaya intended it, but this is a powered by system so I cannot just raise an IPOSS case for an answer and instead am having to wait on our Disti to reply to my query.
Or have I just missed an obvious setting somewhere?
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