can't make outgoing calls
can't make outgoing calls
(OP)
Hi there,
I have added recently 8 new agents, after doing the configuration they are able to receive calls normally like the other agents but they can't make outgoing calls, they will get a busy tone.
If the old agents login through the new phones they are able to make the outgoing calls, I have checked the configuration in the IP office everything looks fine. Please let me know where should I look for is it in the IP office only or also in the ipocc configuration.
Ashraf Jandali
I have added recently 8 new agents, after doing the configuration they are able to receive calls normally like the other agents but they can't make outgoing calls, they will get a busy tone.
If the old agents login through the new phones they are able to make the outgoing calls, I have checked the configuration in the IP office everything looks fine. Please let me know where should I look for is it in the IP office only or also in the ipocc configuration.
Ashraf Jandali
RE: can't make outgoing calls
"Trying is the first step to failure..." - Homer
RE: can't make outgoing calls
RE: can't make outgoing calls
"Trying is the first step to failure..." - Homer
RE: can't make outgoing calls
RE: can't make outgoing calls
RE: can't make outgoing calls
I could not find any SIP tab in the IPO Manager.
RE: can't make outgoing calls