×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Wierd rincorrect ringing issue on a Partner ACS

Wierd rincorrect ringing issue on a Partner ACS

Wierd rincorrect ringing issue on a Partner ACS

(OP)
This is what the tech onsite is reporting...

We have a 5 slot carrier with an R6 and 2 308 cards along with 4 port sm. VM card.
We have 25 extensions
We have 7 total lines
4 ( 1-4 )lines treated with an AA and show up on all phones
The other 3 ( 5-7 )lines show up on only 2 exts ( 26 & 28 )and get sent to VM box ( 2) with no ans on 26
For some reason the 4 lines keep ringing through ( after AA ) on 26 even though ringing is turned off for those lines
28 does not ring if 26 is on one of those 3 lines ( it is set to ring )
Also x 14 is not ringing regardless of AA transfer or direct extension calls but it can call others and outside.


I had him make sure ports 78 and 79 are the only ones installed and had him dial those extensions to verify they both reached the VM
He verified the lines assigned to the auto attendant and the line ringing on all the phones in question.
I am thinking the port is bad for extension 14 or the phone, but he said he tested the phone at another location and said it rings.

Any ideas?

RE: Wierd rincorrect ringing issue on a Partner ACS

Back it up, default it. Program #505-7-78-1, #505-7-79-1, #104-4
Add lines 5-7 to x26 and 28
#206-7-xx-1 for Lines 1-4, #206-7-xx-3 for 5-7, #308-xx-26 for 5-7, and #310-26-1

Give it a test, if it works, finish up the programming, if not, restore from the backup.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close