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CPND and DES showing together. How to correct? HELP!

CPND and DES showing together. How to correct? HELP!

CPND and DES showing together. How to correct? HELP!

(OP)
HELP! Does anyone know what LD number and what steps to take in correcting an issue with a CPND? Internal recipients of the calls from a particular client are seeing the CPND info programmed in LD 95 BUT are also seeing the DES (ex. John Smith; 17th). Is there a way to correct this and only show "John Smith"?

RE: CPND and DES showing together. How to correct? HELP!

The DES is an informational field only. Not your problem. Out the name completely and add it back new in LD 95

RE: CPND and DES showing together. How to correct? HELP!

I think you have the DES prompt in LD 95 CPND block set to yes.
Pretty sure that causes the DES to be appended to the name.

RE: CPND and DES showing together. How to correct? HELP!

(OP)
Thanks KCFLHRC but tried that to no success. Even outted the TN from the assigned DN and re-copied it. Problem still showing up. sad

RE: CPND and DES showing together. How to correct? HELP!

(OP)
Thanks StanleySteamer - will see if that works and get back to you (fingers crossed)

RE: CPND and DES showing together. How to correct? HELP!

All these years and had no idea that prompt existed

DES (NO) YES Designator for Multiple Appearance DNs allowed

RE: CPND and DES showing together. How to correct? HELP!

(OP)
StanleySteamer - Do you happen to have the steps in Ld95 to change the DES? I went into LD 95, REQ = CHG, TYPE = CPND and from there on I am not certain how to proceed...(can't find steps in documents or online :()

RE: CPND and DES showing together. How to correct? HELP!

Did you print the CPND to see if DES = YES?

LD 95
REQ prt
TYPE cpnd
CUST 0

To change:
REQ chg
TYPE cpnd
CUST 0
<cr> through everything until
DES no
<cr> through everything until back at REQ

RE: CPND and DES showing together. How to correct? HELP!

(OP)
Thanks! I'll try it out :)

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