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Unable to access unified manager
2

Unable to access unified manager

Unable to access unified manager

(OP)
I have bcm 400 3.7 out of service. I was trying to 'factory default it' to remove old customer programming.

I mistakenly did Platform Initialization the other day and not sure what I did to it. I do not have any station cards in the system.

At the moment I can access it via serial port, BCM Monitor works but no access via a web page.

Hoping someone can give me an idea what to do so that it can be accessible by web page and then purge old programming.

RE: Unable to access unified manager

Can you "ping" the IP address of the BCM and are you using a cross over cable?.

This guide I have is old, but it should apply except for the Country type.

How do I install a replacement hard drive?

BCM 3.x (Windows NT 4) Hard Drive Info


1. Replace the old hard drive with the new hard drive.
2. Visually inspect the inside of the BCM to confirm all connections are OK. It may be a good idea to use a PC style vacuum cleaner to remove excessive amounts of dust from the unit.
3. Replace the cover
4. Connect your PC to Serial port using a Null Modem Serial cable (available from Maplin item VD76)
5. Apply power to the BCM & allow 5 minutes for the BCM to become operational. During this time it will perform a check disk and a reboot.
6. Open Hyper terminal session on your PC
• IN CONNECTION DESCRIPTION NAME IT BCM AND PICK AN ICON
• IN PHONE NUMBER CHECK CONNECT USING IS DIRECT TO COM 1
• IN COM 1 PROPERTIES CHECK PORT SETTINGS
• BITS PER SECOND 9600
• DATA BITS 8
• PARITY NONE
• STOP BITS 1
• FLOW CONTROL HARDWARE
7. If the BCM is ready you will then be prompted to log in.
• user name: ee_admin
• domain: (leave blank just press return)
• password: Use the default one.
8. You will then be presented with a menu, press1 to select "Platform Initialisation Menu".
9. From the "Platform Initialisation Menu" choose option 1 - "Initialise Menu"
10. From the Initialise Menu" choose option 1 - "Initialise Universal Profile" and wait a short time for the next menu to appear
11. From the "MSC Initialisation Menu" choose option 3 – depending on HDD version this maybe "E1 MSC LOAD" for 3.01 and 3.5 and "UK MSC E1" for 3.6. Again depending on the HDD version the leds on BCM will flash in a particular way. For 3.01 and 3.5 all Leds will flash green and for 3.6 you will see the Power flash red then the Temperature followed by the Fan and other leds will be green or out.
12. During this stage the BCM will upload the necessary files and core and will do various reboots, when you have all leds showing steady green it has completed. The whole process should be completed within 30-40 minutes.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: Unable to access unified manager

(OP)
Yes I can ping either LAN1 or LAN2 with no problem.

I tried your instructions and it rebooted once. Under that main menu at the bottom it shows MSC Card EMPTY.

for the ee_admin account both the default password and the password I entered a couple years ago seem to work.

Don't what I've done wrong.

RE: Unable to access unified manager

(OP)
I'm using IE 6. The browser says the page cannot be found.

RE: Unable to access unified manager

I seem to remember an issue with having to change the date on the BCM back to 1-1-2006 and then run the platform initialization. Otherwise the web interface won't work. You can change the date back once you are able to access Unified Manager.

Brian Cox
Georgia Telephone
http://Georgia-Telephone.com
http://www.linkedin.com/in/briancox1952

RE: Unable to access unified manager

(OP)
Yes I set the date to 1/1/2006 and was able to get in on LAN 2 10.10.11.1

I thought this system was fully patched. I was wrong.

RE: Unable to access unified manager

The BCM 3.7 uses

BCM 3.7
==================================

PATCH ID: BCM370.200-BIOS Category: GEN done
PATCH ID: BCM00168 Category: GEN don't have the patch!
PATCH ID: BCM370.243-BRU Category: GEN done
PATCH ID: BCM370.252-RCC Category: GEN done
PATCH ID: BCM370.256-OS4 Category: GEN n/a
PATCH ID: BCM370.209-MSCSVC Category: GEN done
PATCH ID: BCM370.213-SU3 Category: GEN done
PATCH ID: BCM370.250-DSPFW Category: GEN n/a
PATCH ID: BCM370.215-VP5 Category: GEN n/a North America Day light saving hours
PATCH ID: BCM370.222-VP3 Category: LTD n/a Western Australia Day light saving hours
PATCH ID: BCM370.240-VP6 Category: LTD n/a New Zealand patch
PATCH ID: BCM370.255-VP7 Category: LTD n/a Australian Day light saving hours
PATCH ID: BCM370.194-OS2 Category: GEN done (increases disk space on the F drive)
PATCH ID: BCM370.204-CP Category: GEN done
PATCH ID: BCM370.226-VM Category: GEN unable to install
PATCH ID: PreCheck_Tool Category: GEN
PATCH ID: BCM370.237-UM3 Category: GEN done
PATCH ID: BCM370.245-UTPS-SRG Category: GEN unable to install
PATCH ID: BCM370.248-FEPS Category: GEN done
PATCH ID: BCM370.212-QOS Category: GEN done
PATCH ID: BCM370.227-WANDVR Category: GEN n/a
PATCH ID: Patch_Wizard2.5 Category: GEN
PATCH ID: BCM370.249-CORE Category: GEN done

If you need any of them, let us know.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

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