Avaya IPOCC just freezes suddenly and all agents are logged out
Avaya IPOCC just freezes suddenly and all agents are logged out
(OP)
Hello,
We have been experiencing an issue where by all Avaya IPOCC Applications stop working.
Agents are logged out
Wallboard is off
No Inbound calls
Until the server is restarted before everything goes back to normal.
Has anyone experienced this issue before?
We have been experiencing an issue where by all Avaya IPOCC Applications stop working.
Agents are logged out
Wallboard is off
No Inbound calls
Until the server is restarted before everything goes back to normal.
Has anyone experienced this issue before?
RE: Avaya IPOCC just freezes suddenly and all agents are logged out
"Trying is the first step to failure..." - Homer
RE: Avaya IPOCC just freezes suddenly and all agents are logged out
"Trying is the first step to failure..." - Homer
RE: Avaya IPOCC just freezes suddenly and all agents are logged out
Do you know what particular "log file" would show what is causing the malfunction?
RE: Avaya IPOCC just freezes suddenly and all agents are logged out
"Trying is the first step to failure..." - Homer
RE: Avaya IPOCC just freezes suddenly and all agents are logged out