Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

IPOCC 10.1 WebUI

IPOCC 10.1 WebUI

IPOCC 10.1 WebUI


IPOCC 10.1 here.

In my case agents are forced to use WebUI in Chrome. This is because their laptops came with Ubuntu instead of Windows so we cannot use UI (or can we? bigsmile - if there is a wizzard here that can emulte UI on Ubuntu. I tried, couldn't do it ).
Anyways, regarding the WebUI. All agents are doing dialer jobs and they need to have a way to leave notes for each call.. thing is notes that they leave must be saved in OD_Pers_note.. and under UI Config I only have the options to add tags but not to make them editable.
I need to replace the Notes field with information from OD_PERS_note instead of CCK_Customer_Info? Couldn't find anywhere in documentation how to do this.

RE: IPOCC 10.1 WebUI

You can't, notes are saved on CCK_Customer_Info for inbound as well.

"Trying is the first step to failure..." - Homer

RE: IPOCC 10.1 WebUI

Oh ok.. :(

CCK_Customer_Info is no use for me in this case.. I wanted for agents to leave notes on OD_PERS_note because when I export I want to filter jobs.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close