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Supervisor Emergency button

thread1831-1790263

Supervisor Emergency button

Supervisor Emergency button

(OP)
Greetings. How do you go about programming the supervisor emergency button?

RE: Supervisor Emergency button

Read the manual, exactly that is described there.

"Trying is the first step to failure..." - Homer

RE: Supervisor Emergency button

(OP)
OK. What manual since there are 20 different manuals out there. What specific manual. I am just a IT guy that is asked to work on the phone system. I can do most nortel stuff. If you can tell me what manual to look at, I will leave this post.

RE: Supervisor Emergency button

Well, are you using the CCUI or WebUI ?

"Trying is the first step to failure..." - Homer

RE: Supervisor Emergency button

(OP)
I did not know there was a web based Contact Center. So I'll assume CCUI. I install the IPOCC with a exe file. Would I be correct in thinking it is the CCUI then?

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