Had a rather odd question with respect to m3904 softkeys and wanted to check if I'm perhaps doing something wrong...
Background: I follow my standard process for setting up new 3900 series phones when I receive them, plug the phone in to a TN programmed accordingly, then I go to LD 32 and do an FWVU to check the version, and then, should it be required, an FDLU to download the latest FW from my 11c (25.40) to the phone. In short, I know the phone in question has the most current firmware available from my system -- in fact another FDLU on the same returns NPR014 meaning no more FW upgrades required.
Now, to the actually get to the question :) On the 3904s I have I only have the Forward Softkey when the phone is idle. I've seen these same phones at other sites and I often see a redial softkey, speedctl etc. I checked my CLS and I have (what I think) is the appropriate CLS entries to facilitate these softkeys. Im curious as to what I'm missing here...
Here's a pic reference of the softkey config I'm aiming for: http://blog.squarebaboon.com/wp-content/uploads/20... (and yes I'm aware I can redial by just double pressing a DN key :) )
Here is my CLS for the phone in question:
CLS UNR FBD WTA LPR PUA MTA FND HTA ADD HFA GRLD CRPD STSD
MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAIA BUZZ
AHA DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTU DNDY DNO3 MCBN
Also, here's a snippet of my Key config for the same TN as well (I have expansion module attached so I removed the key entries from that for brevity):
KEY 00 SCR 3201 0 MARP
01 SCR 3202 0 MARP
02 SCR 3203 0 MARP
03 SCR 3300 0 MARP
NAME House Line
04 HOT D 6666
05 HOT D 88
19 CFW 16 3209
As always any and all feedback/advice is much appreciated.