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AVAYA IPO SOftconsole

AVAYA IPO SOftconsole

AVAYA IPO SOftconsole

(OP)
Hi to all

i seems to he having a problem making the Softconsole work. i already done the following, am i missing out some configuration?

1. already have Receptionist license
2. Configure my User Extn200 tick the Receptionist box
3. install the IPO Softconsole app to my pc

but when i logged in to the softconsole using the credentials of my receptionist user, it does not logged-in

for your kind assistance

RE: AVAYA IPO SOftconsole

firewall?
wrong verion SC?
Wrong version IPO?
Not enough info to answer your question.

RE: AVAYA IPO SOftconsole

(OP)
Hi Intigrant, thank you for your response..

im using my Maintenance PC where the Softconsole is currently installed.

Softconsole Version is 10.1
IPO is 9.0

RE: AVAYA IPO SOftconsole

Quote:

Softconsole Version is 10.1
IPO is 9.0

Why?Why?Why?

Uninstall Softconsole 10.1 and install Softconsole 9.0 instead

RE: AVAYA IPO SOftconsole

Password needs to be on the 1st page of user tab for soft console, as well as the correct version as previously stated.

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