Old Voicemail Pro Question

OldSchool70 · Oct 10, 2018

Am I forgetting something? Have a customer with an old IPO and VM Pro on Rls. 4.2 Simply want to send calls to an Auto Attendant Module called AutoAttend01. Tried using VM:AutoAttend01 in the ICR Destimation field. Also Tried SC: *87, Voicemail Node, AutoAttend01, 0 Neither works. Just getting system voicemail message asking for extension and PW.

intrigrant · Oct 10, 2018

*87/"AutoAttendant01"/Voicemail Collect

joe2938 · Oct 10, 2018

Shouldn't it be voice mail node? all mine are and work just fine.

joe2938 · Oct 10, 2018

Also make sure your short code is spelled exactly the same way in voice mail pro.

AACon · Oct 10, 2018

It's node when you point to a "shortcode" in vmpro. It's collect when it's a module.

-Austin
I used to be an ACE. Now I'm just an Arse.

IPGuru · Oct 11, 2018

indeed it depends on wether this is a module or a short code start point

I always use a module @ VM:<Module Name) in the incoming call route. it makes life much easier as system effectively self documents instead of having to go from ICR to shortcodes to work out how a call is being routed.

The response you are getting usually means 1 of 2 things:-

1) You have miss typed the module name
2) The VM Service has become confused & needs restarting.

Do things on the cheap & it will cost you dear

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Old Voicemail Pro Question

OldSchool70

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intrigrant

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joe2938

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joe2938

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AACon

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IPGuru

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