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KX-NT343 on NS700 via MRG

KX-NT343 on NS700 via MRG

KX-NT343 on NS700 via MRG

I have a client that is upgrading from a TDE100 to NS700 so they can use their existing KX-NT343 phones without the VPN's as the remote sites are all different and VPN's keep dropping. Someone said the NT343 would not work on the MRG with the NS700 and only the NT500 series would. I have connected my test phone from my office to an NS700 and it seems to work. Can anyone confirm if there is a problem with using the NT343's on the MRG and if so what it is?

RE: KX-NT343 on NS700 via MRG

Yes only the nt5xx will work on media relay and the 543 has to be above v1

RE: KX-NT343 on NS700 via MRG

Thanks for the reply. Can you tell me why the NT343 will not work? Is there a technical reason as I need to explain to the customer.

Thank you.

RE: KX-NT343 on NS700 via MRG

It was not designed to transverse the nat of the firewall or use the media relay

This phone was end of life when it came out

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