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3 BCM guides that you might find useful
6

3 BCM guides that you might find useful

3 BCM guides that you might find useful

4
(OP)
I've recently done 3 guides and the main one is the setup of the email server and professional call recording features that are really useful on the release 6.0 versions. There are a few traps that prevent it from working, but I have explained it all using screen shots where possible.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

(OP)
Thanks Brian. Just a shame that the BCM life has ended. So much could have been done to keep it going.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

Thanks

Too add or maybe add to the docs at the beginning about being supported that only 32 Bit is supported.

Have you tested (or anyone else) Personal Call Manager on a 32 bit Windows 10?

________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: 3 BCM guides that you might find useful

(OP)
Good point curly, it is mentioned at the point of downloading the software.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

These are awesome Guides: very clear and concise - thanks FirebirdScrambler for another Essential for the Toolbox!

Now that BCM life has ended - is there anything to stop new software/reverse-engineering being applied to it?

Verulam Telephone:
Communicating is our Pleasure!

Serving Eastern Ontario

RE: 3 BCM guides that you might find useful

(OP)
Many thanks for the kind comments regarding the guides I do. I try to make them as simple as possible and I think those of us who know some of the workings of the BCM structure will probably no longer be able to produce anything new other than what has already been discovered in the past couple of years.

The development could have continued with Avaya support, but they decided to ditch it and just sell Avaya IPO. Any customer who has a BCM 50 / 450 system can be assured that it's still good with loads of features at release 6.0 and I use mine with SIP trunks without many issues.

With regards to licensing and KRS, there are other ways to overcome this.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

Other ways ? like... Some DarkArts? :D

Great Job for your guides, i just saw it !
You are right, so much could be done to make an R7 ! Firebird, do you think we have enough knowledge to make our own OpenSource R7 ?

Otherwise i think the flag has been passed to E-Metrotel, i think this is the best alternative, but ofcourse too expensive.

If the BCM could have its SIP Client for sets completely developped and have calls histories/Redial List on sets plus compatibility with the Nortel Application Gateway (MG1000)

I will have nothing to ask more, it will look very complete to me. Sad because i know that machine could do it with its actual resources (Talking about BCM450)

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin

RE: 3 BCM guides that you might find useful

(OP)
Thanks for the comments. Unless we know of a developer who writes Linux with a passion and knows BCM, then it's unlikely that there will be any reason to continue with trying to improve the product. Although the BCM 450 has a good processor when it was produced, the older BCM 50 was suffering resource issues due to it's outdated CPU.

It's a shame that there wasn't a way to boost performance from it, as the extra features at release 6.0 when used could slow things down and the BCM Monitor is a good place to check.

TAPI on 64 bit was never developed and this means that some existing applications such as "PCM" won't work now that 64 bit computers are widely used. Many ACD applications and Outlook add on's today won't work. All this needs to be updated and therefore it's another reason why the BCM is end of life now. Such a shame.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

I tried again to play with the Personal Call Manager yesterday and could not get it to sync with my BCM50. Most of the CTE applications were not sufficiently developed to work with anything higher than 32-bit Win7. Avaya just let the BCM line die on the vine. thumbsdown

Brian Cox
Georgia Telephone
http://Georgia-Telephone.com
http://www.linkedin.com/in/briancox1952

RE: 3 BCM guides that you might find useful

exsmogger,

The best OS i ever tryed for this is WinXP, my Win10 32Bits do not work also !

I belive we don't need Avaya. I belive many techs who pratice DarkArts/BCM_LinuxWriters will see the day, now that BCM will became a kind of abandonware, i think we will see more websites dedicated to it, or secret tools etc. BUT ! Maybe some developpers will get out and join the communutie who know? i just hope this will not just creat a big breach for the BCM'S security.

Why i belive this ? Because this is the cheapest telecom unit on ebay market, and there is MANYS !
It just need a minimum of popularity to get great. Many fans with great skills can join.

Or maybe i'm just too much optimist ! The time will tell the truth!

I started to learn telecom in 2012 with a Compact ics, only with google here and mikecook book,and the official manuals.
Now i ended up in BCM IP phone friwmare i learn the DarkArts from my DarkMaster, i learn linux that i never touch of my whole life !
I modify some part of the core of the BCM for my personal amusement. If i reached this level, i belive i can do more maybe not a R7 but improvements, with a high skill programmer i'm sure i can do a R7 with him but... Time is missing, to do this you need indeed to be very passionated, i have the passion for sure ! But i have a wife also ! I can't anymore stay as an addict on a project like i did before. But i where able do it many others can i'm sure if they have time !!!

If some one wish to start a serious project about it, i'm interested to join, but not as an addict, i will invest only few hours per weeks.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin

RE: 3 BCM guides that you might find useful

-This forum is not a place for that discussion as you were told earlier
-There is Nortel programming and not just linux
-The system has been discontinued for years
-There is not much more you will be able to do then has been done already
-You hijacked this thread
-Take your wife out more often, lol



________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: 3 BCM guides that you might find useful

Doc have you played with Asterisk?

________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: 3 BCM guides that you might find useful

Yes i did, with a SIP phone CISCO 7911G and a SPA2102. I get borred because there where bugs and glitchs.
It did not last 2 months. I tried also TrixBox, did not get impressed also. I tryed E-MetroTel I GOT IMPRESSED !

But God Damn ! Totaly overpriced.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin

RE: 3 BCM guides that you might find useful

Doc....I sell and service the emetrotel product line and I have no idea why you would say it's expensive. How cheap do you expect a hybrid telephone system to be? Every quote I do, it blows the competition out of the water as far as price goes.

RE: 3 BCM guides that you might find useful

This sounds like someone is comparing the price of an end of life used unsupported telephone switch from eBay with the price of a new switch with warranty and support. Even worse, that person also appears to completely ignore the fact that a lot of functionality of the "eBay system" does not require expensive licenses only because someone successfully hacked the licensing system and can enable all features for free (call it DarkArts or whatever else you want, I would still question the legality of doing so). In my opinion, those who remember Nortel / Avaya pricing for a new BCM system with all necessary licenses wouldn't likely consider the E-MetroTel system "Totaly overpriced".

RE: 3 BCM guides that you might find useful

"I tried again to play with the Personal Call Manager yesterday and could not get it to sync with my BCM50. Most of the CTE applications were not sufficiently developed to work with anything higher than 32-bit Win7. Avaya just let the BCM line die on the vine."

exsmogger, attempts to get PCM working under 64-bit windows are futile. The connection between BCM and PC applications was implemented using CTE (a Nortel toolkit that used a proprietary communications protocol over TCP). The Nortel TSP was just a relatively thin layer on top of CTE that implemented "TAPI 2.x service provider". PCM is a TAPI application that uses TAPI 2.
The reason why you cannot get PCM working under 64-bit Windows is simple - TAPI 2 is NOT supported by 64-bit Windows. Due to that, Nortel TSP doesn't work under 64-bit OSes and PCM has no TAPI 2 libraries to connect to. The situation is better with 3rd party applications written to use CTE directly - these applications can still be used via the WOW compatibility layer (Windows on Windows).

RE: 3 BCM guides that you might find useful

Yep, I'll vouch for that. It's so frustrating for all of us who have worked with BCM's over the years that Avaya pretty much stopped supporting the updated operating systems. Ah well, time (and progress) marches on.

Brian Cox
Georgia Telephone
http://Georgia-Telephone.com
http://www.linkedin.com/in/briancox1952

RE: 3 BCM guides that you might find useful

Ah damn... i forgot how easy you trigger on Joe.


Just to clarify.

That person never said it's overpriced vs Nortel or Avaya. When i say overpriced i talk about to play with at home without to be a bussines with a salary of a janitor. That what that person mean. I'm not a bussiness and i don't do telecom services or calls, it's only a hobby to play with those system at home.

While a cisco call manager set is avalaible for 500$ or that BCM i got for 300$ plus 1500$ of licences.
The UCX start at 2000$ no licences, having enough licence to play with all feature and possibility it offert and learn from it,
i estimated it will cost around 5000$ of licences. I do 28'000$ per year, so for my salary it's totaly over priced for a toy.
I was talking for myself based on my personal wallet,was not talking for the actual market for bussiness.

I know E-MetroTel is the best on market, i admit it i tryed the demo version and saw many videos.And i will be the first one to promote it to actual bussiness in my area who have actually a old nortel system. But i just can't afford it as a simple person.


And curlycord i know i may break 2k of rules again, sorry.
I will go to see my wife now.
Sorry Firebird for stealing your post.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin

RE: 3 BCM guides that you might find useful

I don't know where you are getting your pricing from. A brand new UCX250 with 8 user licenses has ans MSRP of $1208 USD. This means you would likely get it for less from an authorized reseller because of their volume discounts.

All you need to do is add your own IP sets (either Nortel or SIP) and they can be had pretty cheap. If you want to deal with Nortel digital sets, you would have to add a digital gateway but if you have a BCM50/450 sitting arounf, all you need to do is buy a replacement SSD for it. You can have unlimited SIP trunks, an enterprise grade call centre and the full suite of business applications so unless you want to deal with the advanced applications, so I don't know where you're getting 5K in additional licenses.

RE: 3 BCM guides that you might find useful

I am in canada, 1208USD is 2000$ around.

i have around 17 Digital set installed everywhere in the house, plus 6 IP sets. If i remember properly i saw licence around 140$ per seats, 3320$ of seats plus voicemail plus SSD for BCM plus all others application super nice like Advanced Page etc, i made the calculation few years ago.

Anyway, someday ! I may buy one peice of robot per year.

**********************************
* Doc Robotnik
* Network & Hardware Administrator
* Likedin

RE: 3 BCM guides that you might find useful

(OP)

Perhaps I can act as a kind of mediator as I see this thread getting a little off topic.

All of us here, have or have had a passion for Nortel products such as Norstar and BCM etc. It's been a proven product that has sold worldwide over the 30 or more years which I consider to be a very long time in the electronics business.

Most of us will still know of customers who have a Norstar working well and this carries on with BCM's systems that had more features but tended to have more issues with moving parts such as hard disks or fans etc, but the concept of what the BCM did was on the same lines as the good old Norstar 6 + 16.

As I've said above, the BCM has been an excellent kit for customers due to it's simplicity compared to it's larger brother such as the Meridian 1 (Option 11-81 range). Avaya did what they did to cease development in favor of it's IP Office system.

It's just not possible to carry on with a system unless it's continually in tune with what the rest of the world is using such as 64 bit computers and newer versions of Office etc. CPU's and memory are always getting bigger and faster which means that Telephone systems have to redesign them or just shelve it and start afresh with a new product as manufacturers such as Mitel tend to do.

With regards to the E-Metrotel system, this bit of kit is very neat and it does as mentioned by others above. I tried out a demo version running on an old laptop that was destined for the bin with a 60 gig SSD in it. I was impressed with what it could do. It's based on an Asterisk Server, but the ex-nortel guys have managed to add in both Meridian 1 and Norstar / BCM wired sets and IP phones together onto one platform which for me was very impressive. I tried a number of combinations with SIP trunks and it works.

The only downside is that there doesn't appear to be a strong base of customers using E-Metrotel over this side of the pond. This is something that I feel should be explored by them as we are losing "Nortel" customers at a very fast rate. It's a very tough business to be selling telecom's kit these days and it seems that IP Office is currently doing quite well for the smaller market as it's very flexible. Mitel, Cisco are also good sellers with a number of smaller lesser known brand names.

I appreciate that the research and development costs need to be paid for and so it should because of what E-Metrotel have done. From my angle, it does appear to be expensive, but as suggested above, it depends on kit the customer currently has and what they eventually want to achieve. I just wish that they were able to put their name about with advertising over here.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

RE: 3 BCM guides that you might find useful

Firebird.....sorry to have kind of hijacked this thread. Didn't mean to detract from the effort you put into your documents and posting for the rest of us to use.

I know that emetro does in fact sell into the UK market. Maybe you should give them a call and look into becoming a reseller. They are very flexible and the investment to become one is very small. You could even do it through an existing reseller like myself if you want to do a try-n-buy sort of thing until you want to go all-in.

The stuff they have right now and will be releasing in 2019 is way beyond what they started with. They are even coming out with a new digital gateway that's about half the size of an existing BCM DSM32 module with a telco connector on the front to support 16 phones. Kicker is, that module will support BCM and CS1K phones at the same time (just a note that the hardware in it is already capable of supporting Avaya and Mitel digital phones in the future). There will also be a cage where these things can plug into so you can eliminate Option 11 cabinets in the space where the telco cables connect and still continue to use the digital sets. Awesome stuff!

Their new emetrotel branded phones currently come with sip firmware in them and by Q1 next year, you will be able to load the Xstim firmware (think Unistim on steroids) into them and by the end of next year, will be able to load firmware that will allow them to work as Nortel digital sets. You will be able to change the firmware at will.

Their new Infinity One client is pretty awesome too. It's a UCC chat client that is actually clientless. You just web into your UCX system from any PC or android device (iphone and ipod coming in Q1) so you can operate anywhere you have an internet connection and a compatible device. No need to load anything onto your device. The "client" is also included with every user license so no additional licenses are required.

All very cool stuff but you can see most of it right on their website.

RE: 3 BCM guides that you might find useful

(OP)
Telcodog, a star from me for your excellent reply. Don't worry about hijacking the thread. It's all constructive comments.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com
linkedin

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