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EU24 not accepting station name changes

EU24 not accepting station name changes

EU24 not accepting station name changes

(OP)
Hey all - I have an EU24 attached to a 2420 hanging off a G450. Names were changed in the pbx but changes did not reflect on the EU24. Thought the EU24 took the DN info from the pbx. Did a busy/release on the 2420, tried reprogramming the keys on the EU24. Unplugged phone/plugged back in. Buttons work..i.e...calls the associated ext# but just the name remains as the previous user. Thoughts?

RE: EU24 not accepting station name changes

The names are not controlled by the PBX but by custom labeling on the station itself. Since it is digital it is stored in inaccessible translations (modified only at the phone set). IP Phones on the other hand will store these labels locally and backup to the BRURI specified to the phone.

RE: EU24 not accepting station name changes

(OP)
Ah....I thought that might the case. Thanks!!

RE: EU24 not accepting station name changes

(OP)
Finally, how does the end user program the keys? Found nothing when googled.

RE: EU24 not accepting station name changes

I've always programmed them through Avaya Site Administration.

RE: EU24 not accepting station name changes

CODE

list station type 4621

                                  STATIONS

Ext/          Port/   Name/                       Room/         Cv1/ COR/ Cable/
 Hunt-to       Type    Surv GK NN          Move    Data Ext      Cv2  COS  Jack

2262          S00751  'Lil StevieP                              37   4
               4621                        no                         0 
--------------------------------------------------------------------------------

CODE

display station 2262                                            Page   1 of   5
                                     STATION

Extension: 2262                          Lock Messages? n               BCC: 0
     Type: 4621                          Security Code: *                TN: 1
     Port: S00751                      Coverage Path 1: 37              COR: 4
     Name: 'Lil StevieP                Coverage Path 2:                 COS: 0
                                       Hunt-to Station:
STATION OPTIONS
                                           Time of Day Lock Table:
              Loss Group: 19         Personalized Ringing Pattern: 1
                                                 Message Lamp Ext: 2262
            Speakerphone: 2-way               Mute Button Enabled? y
        Display Language: english                Expansion Module? n
 Survivable GK Node Name:
          Survivable COR: internal              Media Complex Ext:
   Survivable Trunk Dest? y                          IP SoftPhone? y

                                               IP Video Softphone? n


                                            Customizable Labels? y


display station 2262                                            Page   4 of   5
                                     STATION
 SITE DATA
       Room:                                            Headset? n
       Jack:                                            Speaker? n
      Cable:                                           Mounting: d
      Floor:                                        Cord Length: 0
   Building:                                          Set Color:

ABBREVIATED DIALING
     List1: personal 1         List2: group     1        List3: system




BUTTON ASSIGNMENTS
 1: call-appr   Auto-A/D? n        Rg:r  5: abrv-dial  List: 3 DC: 92
 2: call-appr   Auto-A/D? n        Rg:r  6: auto-in            Grp:
 3: call-appr   Auto-A/D? n        Rg:r  7: aux-work    RC:    Grp:
 4: abrv-dial  List: 3 DC: 91            8: after-call         Grp:
display station 2262                                            Page   5 of   5
                                     STATION

FEATURE BUTTON ASSIGNMENTS

 9: ec500      Timer? n
10: send-calls Ext:
11: directory
12: call-disp
13: vu-display Fmt:2   ID:30
14: vu-display Fmt:2   ID:31
15: cpn-blk
16: abrv-dial  List: 1 DC: 01
17: extnd-call
18: busy-ind   TAC/Ext: 2224
19: abrv-dial  List: 1 DC: 05
20:
21:
22:
23:
24: release 

CODE

These labels are programmed from the phone, but can be displayed at the SAT

display button-labels 2262
                             FEATURE BUTTON LABELS


 Extension: 2262

 BUTTON LABELS
   1:   a 2262                              13:   VU Display 2
          2262                              14:   VU Display 2
          2262                              15:   CPN Block
        Log In                              16:   AD 16
        Log Out                             17:   Extend Call
        Auto In                             18:   2224 NachoLibre
        AuxWork                             19:   AD 19
        AfterCall                           20:
   9:   EC500                               21:
  10:   SendAllCalls                        22:
  11:   Directory                           23:
  12:   Make Call                           24:   Release

 * = User Customized (5 or 13 character) label 

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
http://bshtele.com

RE: EU24 not accepting station name changes

Good to know, have a star!!!

RE: EU24 not accepting station name changes

(OP)
AvayaTier3 - I understand the 4621 can be do via ASA but my situation involves a digital set (2420). I also noticed the 4621 has "Expansion Module? n" programmed. I've never added a EU24 to an IP set. Is that accurate? Little misleading (not you...the prompt winky smile )

RE: EU24 not accepting station name changes

2420 will work, expansion module? y will add 24 buttons on page 6

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
http://bshtele.com

RE: EU24 not accepting station name changes

if status station returns Parameter Download: pending
you must busy the station or port, then status again until Parameter Download: complete

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
http://bshtele.com

RE: EU24 not accepting station name changes

For quick reference and user guides for 2420, Google this: avaya 2420 label button

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
http://bshtele.com

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