×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

add Extension to phone system?

add Extension to phone system?

add Extension to phone system?

(OP)
we have a Nortel networks phone system. we have 10 sets in the system. when someone calls in the Auto attendant answers and after a brief message asks if you know your parties extension press it now. we have 5 single digit extension to choose from now and we would like to add a 6th. we would like extension 6 to ring to a phone set that is currently one of the 10 sets in the system but doesn't have an extension you can press from the auto attendant to allow it to ring. the set is able to make outbound calls and pick up a phone line that has been put on hold. I hope this is enough information. All our company IT people that knew this system have moved on, so the problem has been put on my lap.

RE: add Extension to phone system?

You will not get training in any forum.

You need to call a Telecom Vendor and not an IT company and get Technical training or Administration training or just have the tech do it.
You can also ready the thick book and train yourself.... "Setup and Operation Guide" you can google it along with the word Norstar or Call Pilot

Those single digit options are called Paths (in teleset programming) or Nodes (in Broswer programming)
Extension are the 3 digit DN's (Directory Numbers) of a telephone such as X222
Paths/Node are a part of Custom Call Routing wihc is the more complicated part of voice mail.



________________________________________

Add me to LinkedIN


=----(((((((((()----=
www.curlycord.com
Toronto, CAN

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close