Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Reactivating Telephony Taskflow

Reactivating Telephony Taskflow

Reactivating Telephony Taskflow


I would like to know if anyone experiences the problem of reactivating the call flow before the IVR works at certain days.

Customer is not convenient with that. I need to know if there is a fix.


RE: Reactivating Telephony Taskflow

What do you mean with "reactivating the call flow" ?

Think you need to explain a bit more what the customer is doing and why.

"Trying is the first step to failure..." - Homer

RE: Reactivating Telephony Taskflow


The customer has to go to "Task flow Editor" to save and activate the "Tlelphony Task flow" when calls are not coming in.

After activating, it gets connected back to the IVR and works fine.

But customer does this like every 48hours and doesn't want to keep doing that.

RE: Reactivating Telephony Taskflow

Well, then there something wrong with the system and you should be looking at the cause of that.

Problably some service is crashing causing the task flow to reset back to default.

"Trying is the first step to failure..." - Homer

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close