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Changing default "System Greeting"

Changing default "System Greeting"

Changing default "System Greeting"

We have a KX-NCP1000 phone system linked with a TVA50 voicemail processor. When someone dials into one of our 3 main lines from the outside, we have a recorded greeting made by the installers that instructs the caller how to dial by extension or last name. We want to update (re-record) this greeting. Two questions:

-Which device is the system greeting on?
-Is it possible to update the system greeting through the maintenance console? I saw instructions for using an administrative handset but preferably we'd like to upload a recorded sound file.

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