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HuntGroup not going to users voicemail

HuntGroup not going to users voicemail

HuntGroup not going to users voicemail

I have a huntgroup that currently only has a single user in it. When I forward a call to the hunt group it rings the user, but never goes to their voicemail. It just rings and rings. How can I tell the huntgroup to send to this user's voicemail after so many rings?

When I call the user directly it works as expected, and goes to their voicemail.

Am I missing something?

RE: HuntGroup not going to users voicemail

If the call's first target is the hunt group, the system will send it to the hunt groups mailbox if voicemail is enabled. It will ignore the user's voicemail settings.

Enable voicemail for the hunt group and hunt group message waiting indication for the user.

Stuck in a never ending cycle of file copying.

RE: HuntGroup not going to users voicemail

Great! This sounds like our answer. We forward voicemails to emails, so in this case I have a mailbox group I can forward the hunt group voicemails too.


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