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Calls are not going through the PRI and getting the error messages in DCH

Calls are not going through the PRI and getting the error messages in DCH

Calls are not going through the PRI and getting the error messages in DCH

(OP)
Hi
Its a virtual trunk, DCH is showing up, and all the IPTI members were showing IDLE.
When we make calls its giving only busy tone. Enabled the traces and found the below messages.

DCH 11 IMSG DISC REF 0000018C CH 97 0 0 11 TOD 10:49:36
CAUSE :NO CHANNEL/CIRC AVAIL

DCH 11 IMSG DISC REF 0000018C CH 97 0 0 11 TOD 10:49:58
CAUSE :RESOURCES UNAVAILABLE

What could be the issue, to make the calls successful. All the calls were meade through SPN configuration.

regards
Balachandar

RE: Calls are not going through the PRI and getting the error messages in DCH

could you post:

1. Full number you are trying to dial.
2. SPN programming
3. RLB programming and any DMI information you have

Thanks

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile
http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

RE: Calls are not going through the PRI and getting the error messages in DCH

What are you sending calls on to NRS or Session Manager?

RE: Calls are not going through the PRI and getting the error messages in DCH

(OP)
Hi
Please find the configurations.I am dialing 8(AC2)+2206111 from my extension.

FEAT :NCID
% PROGRESS: ORIG ADDR IS NOT ISDN
% CALLING #:3574824 NUM PLAN: PRIVATE/RESERVED (LOC)
% CALLED #:2206111 NUM PLAN: PRIVATE/NETWORK SPECIFIC (SPN)
%
% DCH 16 IMSG CALLPROC REF 0000018C CH 97 0 0 11 TOD 10:50:24
%
% DCH 16 IMSG DISC REF 0000018C CH 97 0 0 11 TOD 10:50:38
% CAUSE :NO CHANNEL/CIRC AVAIL
%
% DCH 16 OMSG RELEASE REF 0000018C CH 97 0 0 11 TOD 10:50:38
%
% DCH 16 IMSG REL COMP REF 0000018C CH 97 0 0 11 TOD 10:50:38
______________________________________________________________________________________

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.05.17 21:26:54 =~=~=~=~=~=~=~=~=~=~=~=
ld 86

ESN000

MEM AVAIL: (U/P): 2529575 USED U P: 401700 116148 TOT: 3047423
DISK RECS AVAIL: 1152
REQ prt

CUST 0

FEAT rlb

RLI


RLI 1
ENTR 0
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ NO

ISET 1
NALT 5
MFRL 0
OVLL 0


RLI 2
ENTR 0
LTER NO
ROUT 100
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 0
ISDM 0
FCI 0
FSNI 0
BNE NO
SBOC RRA
COPT 1
IDBB DBD
IOHQ NO
OHQ NO
CBQ
NO

ISET 1
NALT 5
MFRL 0
OVLL 0

RLI 3
ENTR 0
LTER NO
ROUT 100
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 2
ISDM 0
FCI 0
FSNI 0
BN
E NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 1
NALT 5
MFRL 0
OVLL 0

RLI 4
ENTR 0
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 4

DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 4
OVLL 0

RLI 5
ENTR 0
LTER NO
ROUT 100
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 0
ISDM 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

RLI 6
ENTR 0
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0


MEM AVAIL: (U/P): 2529575 USED U P: 401700 116148 TOT: 3047423
DISK RECS AVAIL: 1152
REQ end



>ld 86

ESN000

MEM AVAIL: (U/P): 2529575 USED U P: 401700 116148 TOT: 3047423
DISK RECS AVAIL: 1152
REQ prt

CUST 0

FEAT dgt

DMI



DMI 1
DEL 3
ISPN NO
CTYP NCHG

DMI 2
DEL 0
ISPN NO
INST 8
CTYP NCHG


MEM AVAIL: (U/P): 2529575 USED U P: 401700 116148 TOT: 3047423
DISK RECS AVAIL: 1152
REQ end



>ld 90

ESN000

MEM AVAIL: (U/P): 2529575 USED U P: 401700 116148 TOT: 3047423
DISK RECS AVAIL: 1152
REQ prt

CUST 0

FEAT net

TRAN ac2

TYPE spn


SPN 220


SPN 220
FLEN 7
ITOH NO
RLI 2
SDRR NONE
ITEI NONE

RE: Calls are not going through the PRI and getting the error messages in DCH

Please go to LD 21

REQ: LTM
CUST: 0
ROUT: 100

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile
http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

RE: Calls are not going through the PRI and getting the error messages in DCH

are your DSP enabled? are they in the SEC domain (Rls dependant) what version & type is your switch?

Remember if it doesn't work hit it harder

Scott UK

RE: Calls are not going through the PRI and getting the error messages in DCH

Is the Trunk 97 0 00 11 a member of Route 100 ?

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