Have a client with a Magix processor in a Legend clamshell. 3-cabinet Legend with VoIP service provider handing off to Legend as POTS. 16 POTS over 4 different 412TDL cards (3 in first cabinet, 1 in last cabinet). No errors on the system. Provider claims they are receiving a disconnect request from the Magix which is why the calls are dropping. I have a hard time believing this is the Legend. Is there anything I can do to prove it's not the Legend? I've pulled (1) line to connect to a cordless phone to see if the drop happens outside the system and it hasn't happened yet. Could the processor cause dropped calls?
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