Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Registering Softphone in Mobile Devices

Registering Softphone in Mobile Devices

Registering Softphone in Mobile Devices

Hi there.

We have a NS500 and we have some problems using mobile devices.

The devices just works when I connect a VPN, but is not useful...

My customers want to connect the mobiles directly. Our vendor send the ports to redirect the traffic in the Fortigate (50e).

UDP 123
UDP 2727
UDP 9300
UDP 5060
UDP 16000-16511
UDP 16512-17023
TCP 7580
TCP 37547
TCP 37580
TCP 5060
TCP 7547

and disable SIP ALG.

But, it is not working yet.
Are we forgeting anything?

RE: Registering Softphone in Mobile Devices

You didn’t need tcp for the phones

Have you setup the media gateway with the external ip of the wan

Do you have sip phones as you need to set a nat port in media relay and forward it to 5060 Do not expose 5060 to the open wan or you will be bombarded

Make sure you set the phones external to mrg relay and not local

The 16000 to 16511 go to dsp Ip

RE: Registering Softphone in Mobile Devices

Actually I have this configuration:

RE: Registering Softphone in Mobile Devices

Which soft-phone are you using?
And have you installed the License for third-party SIP devices?

RE: Registering Softphone in Mobile Devices

If thai 195 is your wan addressI would delete it

What about the media gateway and phones set to use it. Is that done

Those are virtual ip, is the firewall rules done too

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close