Been a long time since I've dealt with a Nortel Call Center, but my question is, does an agent automatically get logged out due to inactivity? If so, is there a way to turn that off? It's a MICS with a Call Pilot 150 3.1
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.