I have a scenario of an announcement message playing in the day and an auto attendant for night service. I have set up a time profile _ 7:30 till 17:30 for day and 17:31 till 07:29 for night. On my incoming call route I have set up the appropriate announcement message for day and night, eg VM:Message1 - Fall back to group 899(day) and VM:Message2 - no fall back as it goes to auto attendant. Cannot get time profile to work. Any suggestions kindly appreciated. Also can one set up manual operation in this scenario or any suggestions for the above. Version 10.1.0.1.0 build 3. My announcement messages are both working.
Thanking you in anticipation.
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