Hi,
I'm going through a configuration issue to make the IVR scripting to work with below message.
Message:
"Thanks you for calling ABC company . If you know the extension you wish to speak to, please dial it now. OR dial 1 for sales, 2 for marketing 3 for accounts, 4 for xyz, 5 for xyz...... 9 for xyz and 0 for operator assistance."
I succeeded with configuration of topic selection ==> " OR dial 1 for sales, 2 for marketing 3 for accounts, 4 for xyz, 5 for xyz...... 9 for xyz and 0 for operator assistance."
How I can integrate the extension number dialing part to the scripting?
Attached is the script configured for the above same.
Advice me ....
Regards,
Rinchuraj
I'm going through a configuration issue to make the IVR scripting to work with below message.
Message:
"Thanks you for calling ABC company . If you know the extension you wish to speak to, please dial it now. OR dial 1 for sales, 2 for marketing 3 for accounts, 4 for xyz, 5 for xyz...... 9 for xyz and 0 for operator assistance."
I succeeded with configuration of topic selection ==> " OR dial 1 for sales, 2 for marketing 3 for accounts, 4 for xyz, 5 for xyz...... 9 for xyz and 0 for operator assistance."
How I can integrate the extension number dialing part to the scripting?
Attached is the script configured for the above same.
Advice me ....
Regards,
Rinchuraj
