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Block caller ID on Telagility SIP trunk?

Block caller ID on Telagility SIP trunk?

Block caller ID on Telagility SIP trunk?

(OP)
Client is on 10.1 Telagility platform and would like to block calls on demand when calling out. I checked the 'Anonymous' box under Users>SIP and that works but can that be toggled via a button or short code? etc.

Is *67 not an option if I leave room for the extra 3 digits in the ARS?

RE: Block caller ID on Telagility SIP trunk?

What kind of phones? On the 9600 series sets it's available to toggle on/off at a user level by using Features > Call Settings > Withhold Number

RE: Block caller ID on Telagility SIP trunk?

(OP)
9608's. Is that only through the features menu or can that be programmed to a button?

RE: Block caller ID on Telagility SIP trunk?

As far as I know, it can't be done through a button although the process to activate it through features is very simple and takes about 11 seconds.

RE: Block caller ID on Telagility SIP trunk?

Create a new URI on your SIP line and in the Local URI field type in Anonymous and use a different outgoing group ID than your main URI. Create a new ARS table that routes calls to the new URI's outgoing group ID. If you are using 9 as your dial access code create a new short code that uses a different number or *9 or something and route it to your new ARS table.

RE: Block caller ID on Telagility SIP trunk?

(OP)
Thanks, I did that and let the client know to try it with an 8 (I used 8 for this). He hasn't reported back yet.

Worked! thanks!

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